Returns & Exchanges

At Faye Co Papier, we want you to be completely enamored with your home stationery and paper goods. If your order isn't quite what you expected, we offer easy returns on all unused items within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into our online portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Prepare the Package

  Place the items in their original packaging, ensuring all delicate paper goods are protected from bending or moisture during transit.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our studio inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.